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3.6.6 Item write-off

Article goal​

Show how a club administrator can write off an item from the store balance via the admin panel: from selecting an existing item to confirming the write-off.

Who this article is for​

  • Club administrator
  • Users with access rights to the “Store” section in the admin panel

What you will learn​

  • How to write off an existing item from the store
  • How to filter items by category for convenience
  • What to do if an item is not displayed or categories are not created

Prerequisites​

Before you start, make sure that:

  • You have an administrator account with access to item creation and receipt functionality
  • Access to the admin panel is available

Step-by-step guide​

Step 1. Go to the “Item write-off” section​

  1. Log in to the admin panel.
  2. Go to “Store” → “Item write-off”.
3.6.6 Item write-off — image 1

Step 2. Write off an item​

  1. Click the “Add product+” button.
  2. In the window that opens, select items from the list and specify the quantity to be written off.
  3. For convenience, filter items by category (categories must be created in “Items list” beforehand).
  4. Click “Select items” to confirm the selection.
  5. Click “Write off”.
3.6.6 Item write-off — image 2

Tip: Enter the exact quantity to avoid accounting errors. Write-off is used when items are transferred or spoiled.

Common situations​

ProblemWhat to do
Item is not found in the listCheck filters by category or create the item in “Items list”.
Categories are not displayedCreate them in the “Items list” subsection and refresh the “Item write-off” section.
Write-off is not savedMake sure the quantity is specified correctly; refresh the page and try again.
Access errorCheck the account permissions and contact the system administrator.