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3.11.4 Packages. Creating a tariff

Article goal​

Show how the club owner can create or edit a package tariff that provides a fixed amount of PC time starting from the purchase moment (with no compensation for unused time).

Who this article is for​

  • Club owner
  • Users with an owner account (the administrator has no rights to create/edit tariffs).

What you will learn​

  • How to open the package tariff creation window
  • How to fill in the parameters on the left and right sides of the window
  • How to add periods with different prices (weekdays/weekends, hours)
  • Specifics of handling hours and zones
  • What to do if the tariff is not saved or time is calculated incorrectly

Prerequisites​

Before you start, make sure that:

  • You are logged in under the club owner account (the administrator has no rights)
  • PC zones are created and active
  • Admin panel access is available

Step-by-step guide​

Step 1. Go to the “Tariffs” section​

  1. On the main page, in the left menu click “Tariffs”.
3.11.4 Packages. Creating a tariff — image 1

Step 2. Start creating a package tariff​

  1. Click the “+New tariff” button in the top-right corner or “+” in the “Packages” subsection of the required group.
    • If you clicked “+” in “Packages”, the type and zone will be filled in automatically.
3.11.4 Packages. Creating a tariff — image 2

Step 3. Fill in the left side of the window​

  1. Specify:
    • Name of the new tariff
    • Type “Package” (set automatically if you came from the subsection)
    • Duration in minutes
    • PC zone (set automatically according to the group)
    • Validity period (optional, used for promotional tariffs)
    • Visibility (CRM, app, PC — where the tariff is available for purchase)
3.11.4 Packages. Creating a tariff — image 3

Step 4. Fill in the right side of the window (price period)​

  1. Select the days of the week
  2. Specify the active hours:
    • Click individual hours or drag with the mouse while holding the left button
    • Important: set the end time 1 hour lower (for example, 00–08 = 00:00:00–08:59:59)
  3. Enter the price for the selected period
    • For split periods (night: 22:00–08:00), set the price in each fragment (00–08 and 22–00)
3.11.4 Packages. Creating a tariff — image 4

Step 5. Add additional periods (if needed)​

  1. Click “Add period for tariff”
  2. Repeat Step 4 for other days/hours (for example, weekends)
3.11.4 Packages. Creating a tariff — image 5

Important: The package starts working immediately after purchase; any unused time is lost without compensation.

Step 6. Save the tariff​

  1. Click “Save tariff”
  2. Test the purchase in the selected channels

Common situations​

ProblemWhat to do
No rights to createLog in under the owner account; the administrator cannot edit.
Hours are calculated incorrectlySet the end 1 hour lower; check fragments for night tariffs.
The tariff is not displayedCheck visibility (CRM/app/PC); refresh the page.
Periods are not savedMake sure the price is set for all fragments; do not duplicate days.