Skip to main content

2.10.6 Updating IZI software on gaming PCs

Article goal​

To explain step by step how to update the IZI software on gaming computers.

Who this article is for​

  • Club administrators
  • Technical specialists
  • Owners who have access to the admin panel

What you will learn​

  • How to prepare a PC for an update
  • How to update the software on a single computer
  • How to update several PCs at once
  • What to do if errors occur
  • How to check that the update was successful

Prerequisites​

Before you start, make sure that:

  • You have received an official notification from the IZI team that the update is ready
  • You have administrator rights in the system
  • You have reviewed the club’s work schedule to choose the optimal time for the update

Step-by-step guide​

Step 1. Get confirmation that the update is ready​

  1. Wait for an official notification from IZI support about the release of a new software version
  2. Check the change list and compatibility with your hardware
  3. Decide on the optimal time for the update (recommended during off-hours)

Step 2. Prepare the computer for the update​

Updating IZI software — go to the Computers section
  1. Go to the “Computers” section in the IZI admin panel
  2. Find the required PC in the list
  3. Set its status to “Defrosted” via the computer card menu
Updating IZI software — set PC status to Defrosted
  1. Turn off protection on the PC
Updating IZI software — disabling PC protection

Important: Disabling protection temporarily removes system protection to allow installation of updates. After the update is complete, you should enable protection again.

Step 3. Start the update on a single PC​

Updating IZI software — starting the update on a single PC
  1. In the card of the defrosted computer, click the “Update” button in the top menu
  2. Wait until the installation process is complete (the PC may reboot automatically)
  3. Check the software version in the system information
  4. Enable protection on the PC

Step 4. Mass update of a group of computers​

Updating IZI software — mass update of a group of PCs
  1. In the “Computers” section, switch to Table view, then tick the PCs that need updating
  2. In the bulk actions panel, select the “Update” operation
  3. Confirm the start of the group update
  4. Monitor the progress in real time

Typical situations​

ProblemSolution
The “Update” button is inactiveMake sure protection is disabled on the PC and that the update is available for your version
Error occurs during the updateStop the mass update, reboot the PC and try again. If the error repeats, contact support
The PC does not start after the updateCheck the network connection, perform a forced reboot. If the problem persists, contact technical support
Not all PCs are shown in the list for mass updateRefresh the page, check filters and PC statuses
The update takes too longCheck Internet speed. If it is low, update PCs in smaller groups