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4.12.1 How to start a session

How to start a session

Article goal
Understand how to activate pre-purchased tariffs and season passes so you can start a gaming session at a convenient time and use prepaid time as efficiently as possible.

Who this article is for

  • Users with active season passes or time packages
  • Clients who plan their club visits in advance
  • Visitors who want to optimise usage of prepaid time

What you will learn

  • How to activate purchased tariffs at any time
  • How long unused tariffs are stored
  • How to manage session activation and pausing
  • Why it is worth buying tariffs in advance

Why buy tariffs in advance?

Buying tariffs and season passes in advance provides several advantages:

  • Flexible usage — ability to activate a session at any time while the club is open
  • Saving money — prepaid tariffs are often cheaper than one-time visits
  • Avoiding queues — quick start of the game without going through the administrator
  • Seat guarantee — ability to plan a visit in advance, especially during peak hours
  • Long-term planning — tariffs are stored until they are used or expire

In short: buying tariffs in advance is profitable, convenient and allows flexible planning of club visits.


How purchased tariffs work

Activation at any time

  • When you can activate: At any time while the club is open
  • How to activate: Via the IZI app in a few taps
  • Session control: You decide when to start and pause the game

Why this matters: You are not tied to a specific visit time and can come to the club spontaneously whenever you have the opportunity.

Tariff storage period

  • Tariffs are stored until they are used
  • Validity period depends on the tariff type (shown at purchase)
  • Automatic deduction does not happen — only at your request

Why this matters: You can buy tariffs in advance, for example during a promotion, and use them when convenient without fearing losing money.


Step-by-step guide

Step 1. Check available tariffs

4.12.1 How to start a session — image 1
  1. Open the IZI app
  2. When the app opens, a screen will appear showing all your bookings

Why this matters: You see all available options and can choose the most suitable one for your current visit.

Step 2. Choose a tariff to activate

4.12.1 How to start a session — image 2
  1. Find the tariff you want to activate
  2. Check its validity period and conditions
  3. Swipe “Start game” from left to right

Why this matters: Different tariffs may have different usage conditions and prices.

Step 3. Complete activation

4.12.1 How to start a session — image 3
  1. Follow the instructions in the app
  2. Wait for the activation confirmation
  3. Start your gaming session

Why this matters: Correct activation guarantees that time will be deducted properly and you will get full access to the PC.


Common situations

ProblemWhat to do and why
I can’t find the purchased tariffWhat to do: Check the “My tariffs” section. Make sure the tariff has not been activated earlier. Why: Tariffs may move between sections depending on their status.
The tariff does not activateWhat to do: Check the tariff validity period and make sure the club is open at this time. Why: Expired tariffs or non-working club hours block activation.
I want to pause the sessionWhat to do: Use the pause function in the session management section. Why: This keeps the remaining time for use later.
The tariff validity period has expiredWhat to do: Purchase a new tariff. Expired tariffs cannot be restored. Why: This is a standard condition for prepaid tariffs.